Privacy Policy – My 99 Exchanges

Last Updated: July 2026

My 99 Exchanges (“we,” “us,” or “our”) operates the website my99exchanges.net and provides 99 exchange ID services to users across India. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data.

By using our website or contacting us for a 99 exchange login ID, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information needed to set up and manage your 99 exchange ID account and provide support.

Information You Give Us

When you contact us to register or manage your account, you may share:

Your name
WhatsApp number or phone number
Preferred username
Bank account details (for withdrawal processing only)
UPI ID or payment details (for deposit confirmation)
Payment screenshots shared over WhatsApp

Information Collected Automatically

When you visit my99exchanges.net, standard web server data is collected automatically, including:

IP address
Browser type and version
Device type (mobile, desktop, tablet)
Pages visited and time spent on each page
Referring website or search query that brought you to our site

This data is collected through cookies and standard analytics tools. It helps us understand how users find and use our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Account setup: Your name and username are used to create your 99exch.in login credentials
Payment processing: Your UPI ID or bank details are used only to process deposits and withdrawals linked to your account
Support: Your WhatsApp number is used to respond to queries, send account updates, and resolve issues
Security: We use account details to verify your identity when you request a password reset or withdrawal
Website improvement: Automatically collected data helps us understand which pages perform well and where users drop off

We do not use your information for any purpose outside of what is listed above.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party.

Your data may be shared only in the following limited situations:

Platform administrators: Your username and account details are shared with the 99 exchange platform team only to activate and manage your betting ID
Legal requirements: If required by Indian law or a valid court order, we may disclose information to the appropriate authorities
Payment processing: Bank or UPI details are used solely to process the transaction you requested and are not stored beyond what is necessary

No marketing company, advertising network, or data broker ever receives your information from us.

4. WhatsApp Communication

A significant portion of our service runs through WhatsApp. When you message us on WhatsApp:

Your phone number becomes visible to our support agents
Messages you send, including payment screenshots, are stored on WhatsApp’s servers under WhatsApp’s own privacy policy
We do not share your WhatsApp number with any third party
Conversations are kept confidential within our support team

We recommend reviewing WhatsApp’s privacy policy at whatsapp.com/legal/privacy-policy for details on how WhatsApp handles your data on their end.

5. Cookies

Our website uses cookies to improve your browsing experience and track basic analytics. Cookies are small text files stored on your device by your browser.

We use cookies for:

Remembering your preferences when you return to the site
Tracking page visits and traffic sources through analytics tools
Improving site performance based on usage patterns

You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website, but some features may work differently.

6. Data Security

We take reasonable steps to protect the personal information you share with us:

Payment screenshots and bank details shared on WhatsApp are handled only by our support team
We do not store your full bank account details on any public-facing system
Access to user information is limited to team members who need it to do their job
Our website uses HTTPS encryption to protect data transmitted between your browser and our server

No method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as necessary to provide the service:

Account details: Retained while your 99 exchange ID is active
Payment records: Kept for a reasonable period for dispute resolution purposes
Support conversations: Kept as long as the WhatsApp chat history is maintained on our end
Website analytics data: Retained in aggregated, anonymized form for site improvement

If you want your data deleted, contact us on WhatsApp and we will remove it from our records within a reasonable timeframe.

8. Your Rights

As a user, you have the right to:

Access: Ask us what personal information we hold about you
Correction: Request that we fix any incorrect information
Deletion: Ask us to delete your data from our records
Withdrawal of consent: Stop receiving communications from us at any time by messaging us on WhatsApp

To exercise any of these rights, contact us through the WhatsApp number listed on our Contact Us page. We will respond within 7 business days.

9. Third-Party Links

Our website may contain links to external websites, including the 99 exchange platform, payment processors, or app download pages. We are not responsible for the privacy practices of those websites. We recommend reading the privacy policy of any external site before sharing personal information there.

10. Children’s Privacy

My 99 Exchanges does not knowingly collect information from anyone under the age of 18. Our 99 exchange ID services are intended for adults only. If we discover that a minor has provided us with personal information, we will delete it immediately.

If you believe a minor has used our service, contact us on WhatsApp right away.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Last Updated” date at the top of this page changes. We recommend checking this page periodically if you use our services regularly.

Continuing to use our website or services after a policy update means you accept the revised terms.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your data, reach out to us:

My 99 Exchanges
Website: my99exchanges.net
Support: WhatsApp (available 24/7 via the Contact Us page)

We take privacy questions seriously and will respond promptly.